Customer Testimonials
Billie Korting went the extra mile..She is excellent!! Help straighten out a minor problem.. She is knowledgeable and was able to fix and explain everything to me. If you need help she is your gal!!!
I purchased a F Ford 150 with Ed Rodriguez and he was the BEST sales man and so went above and beyond to ensure I was happy and satisfied! He helped me setup the Ford Pass and when i had issues finding my registation a few months later he went out of his way to email it to me! If you want to deal with an amazing sales man at Packer Ford please see Ed Rodriguez!
This is the 3rd truck I bought from AlPacker and must thank ED RODRIGUEZ for making this happen. I was ready to go to a different place and he located exactly what i was looking for! He made me and my kids feel great while all the finance process was in progress. I met the manager and finance guy was great too. I will continue to bring business to al packer and hope to always be able to deal with Ed since i felt the transparency and great service right away.
Had the absolute best buying experience at Al Packer Ford. Ed Rodriguez answered all my questions and far exceeded my expectation. My daughter joined me in this experience and had recently purchased a vehicle from another Ford dealer add said she felt slighter from the other deal shop as Ed explained her vehicle as well as mine. I felt like I could sell a Ford after all the information I was given. I will be a life long customer as long as Ed Rodriguez is at Al Packer Ford. I have never experienced such a great purchasing experience. I left ...
Ed was outstanding; he is not pushy, he is knowledgable, and most importantly to me, Ed didn't disappear after the deal was done. I had a few questions and a couple of concerns while breaking in my new to me truck, and Ed took care of it almost immediately, with excellent and timely communication. As for the Al Packer Dealership, I was very pleasantly surprised at how great of an experience this purchase was. I actually felt like I was treated fairly with price of the used truck I bought and the trade-in amount. We both came away from ...
This was an awesome experience. My salesman was professional and his team was incredibly helpful.
The pride and professionalism displayed by the staff of Al Packer Ford were evident from the first interaction. There was a true sense of urgency and commitment to making the sale as painless as possible. I was looking for a very specific vehicle package and was willing to travel to acquire the vehicle. To that end, Ed Rodriguez, my salesperson met me at the airport and endured a smooth transaction. While a few of the aftermarket add ons I had ordered were not immediately available, the Al Packer team ensured they were at my door within days of my return. ...
When I spoke with Ed yesterday he was extremely helpful and unit was clean and ready to pick up on date agreed upon. Vehicle was clean and my experience with Al Packard was great and everyone was very helpful and courteous. Great experience I would recommend Ed and dealer to everyone that needs a new vehicle
Ed was great. Easy to communicate with, direct, no xx, truly a pleasure. One of the easiest, pleasant purchases I have ever had! Thanks again Ed!
Eduardo gave me a great Services as a Sale Person, he answered me all the question, was very professional and acknowledged, very quick with all the paper work , he knows really good his product and his business, very responsable and really good Customer services
Me and My wife had been looking for a new vehicle to replace our family car. We had been to a few different places with no luck. After stopping at Al packer ford we found a Vehicle we really liked. Ed Rodriguez was our salesman and was of great help! He is very knowledgeable when it comes to vehicles and warranty he reassured us that we made the right choice for our Family car. Thank you Ed
My 2022 Mustang was involved with a brake recall campaign. Called one dealer and they told me that I would need to leave my car for a day, without a loaner. I called another dealer and they told me that I would need to leave my car for 2 days, without a loaner. Called Al Packer and they sent their Mobile Service Van to my house and they completed the required work in less than 15 minutes - it was only a software update.
Ed was great to deal with before and after the sale. Out-the-door costs were same as Ed verbally presented. The only dealer add-on fee was $699 which was reasonable compared to all other dealers. Purchase transaction was quick and easy within one hour. I made appointment during both visits to see the vehicle and then to purchase. I was never kept waiting.
It was a pleasure working with Ed. He is a professional, and knows his vehicles. I will definitely recommend him to all my friends and acquaintances.
Ed Rodriguez was extremely professional and honest with us regarding the purchase of our new vehicle. He was very knowledgeable and took the time to explain the process every step of the way. This was by far the easiest car buying experience we have had. I will highly recommend Ed as well as Al Packer Ford to all of my friends and family.
Excelente servicio por parte de Ed Rodriguez. Desde el 2015, Ed ha sido nuestro agente de confianza a la hora de adquirir nuestros vehĂculos personales y empresariales. Nos ha ayudado mucho en la toma de decisiones y aclarar cualquier tipo de inquietud que tengamos.
Very pleasant. I purchased the vehicle sight unseen from 1700 miles away. Jason made it very easy. Great things to say to the whole transaction.
Eddie was a great salesperson and made it quick and simple to get in and out with the purchase of our truck. I will definitely recommend him to others.
Ed is the best! I highly recommend going to him if you’re looking to purchase a new ford vehicle! I finally have my dream car!!! Wooooo
10/10 experience. He really worked with me & made sure I got a good deal.
Al Packer is the best auto dealership (Ford or otherwise) I've visited! Everyone was very helpful, knowledgeable, and efficient. Sales Rep Ed Rodriguez was second to none - he was so patient and kind, and he and the rest of the team made it a fantastic experience.
Great dealership. Helped my wife and I get her into a new bronco. Thank you.
Justin has helped us get into not one, but two vehicles over the past few years. He’s helped us get into exactly what we actually wanted on both occasions. Always accommodating and gets it done. Thank you!
Best dealership I have ever went to by far, workers were so helpful and kind.
Amazing service, friendly & knowledgeable staff. Highly recommend when shopping for a Ford! A plus plus!
As a customer, having felt valuable would be my first and most important deciding factor to go back.
Justin is the best in the business, wouldn’t hesitate to recommend him and the west palm beach ford dealer to anyone
Make sure to ask for Justin Shach when shopping at al packer , he handled the whole deal himself. From the sale to the financing it was great not to have to go from manager to manager. Thank you Al packer ford and Lincoln and thank you Justin. -Keith
Everything was great. They worked very hard to make sure we were happy and satisfied!
Friendly dealership. No pressure to purchase a vehicle. I have bought two vehicles in the last two years and will continue to purchase my new Fords here.
Al Packer knows how to treat their customers. I live in Jupiter and have several options to shop near to or closer to my home, but the ride is worth the service and professionalism at Al Packer.
Justin is the best. Always makes things quick, easy, and enjoyable. Would highly recommend every time!!
Walked in, worked with Joe Byrne, walked out with the vehicle I wanted. Fair price, great service. No complaints.
Experience was awesome Justin kind, knowledgeable, and thorough. The staff is very friendly. Everyone is friendly and very helpful
I was looking for an exact Ford Edge, and Joe Byrne dealer traded from apopka very happy with my purchase. Thank you & his lovely management!
Joe sold me my first truck at Al packer FORD, he did such a great job that when it came time for me to upgrade to a newer vehicle, I went right back to Joe and again he was amazing. 🙏🏾🙏🏾🙏🏾🙏🏾
All the guys where great, I also got my seats done with leather and they turned out fantastic.
It was a real pleasure dealing with Justin, he made the trade in easy, and the financing seamless. Car serviced and ready to go. Call Justin for a great deal!
Top notch folks!! Shout out to Traci Masalati GM over sales….and especially Joe Byrne in sales
Joe was an exceptional sales person. Honest, up front, patient, and entertaining. Couldn’t recommend him or this dealership more. Ask for joe if you plan on shopping here, he has experience and expertise.
Great service all around. Got deal done fast and everyone was super helpful. Especially Joe Bryne, very energetic and a great person.
Great guy nor pushy and super friendly. And very knowledgeable with the product . Answered all my questions
Best Ford dealer in Florida, a great bunch of professionals that treat you right and know their business. Great service. Can’t say enough good about them. I have bought four trucks from them in the last few years for my company, and will get the next one from them too!
Joe Byrne made the buying process at Al Packer Ford, a great no hassle experience.
Joe was beyond exceptional during my buying experience. No price haggling, just exactly what I wanted and nothing more. I was in an out of the dealership in an hour! I can’t wait to buy my next Raptor from him.
Joe Byrne gave the absolute best service possible. He made sure to make the entire purchasing process smooth. He is a true gentleman and professional!
Joe is the best salesman! He is helpful and very knowledgeable. Makes the car buying experience easy and worth it!
Justin was responsive, transparent, and extremely helpful in the process of purchasing a car. Will use him for future car buying needs.
Best prices around, amaizng Customer Service everytime we call or go in. We have purchased 4 cars in the last few years from this Dealership. We use Joe Byrne in Sales for all of our leases & purchases. Wow talk about a Guy who is honest, sincere & has a ton of Product knowledge. It's a breath of fresh air to not spend 4 hours or more buying a car. I love that AP plays no silly price or head games during a sale. It's our forever Dealership in Fl.
Justin was amazing! So knowledgeable and helpful! Highly recommend him!! He will help you find the perfect vehicle.
Whenever me or my family is in the market for a vehicle, there’s only one person and one place I go. That’s Justin at Al Packer Ford . Get me in and out and always find exactly what I’m looking for.
I came in minutes before close and Andrew and Justin took unbelievable care of me! They handled me with unmatched professionalism and I walked out with a brand new care! Go in there and meet Justin! Outstanding service
It was a pleasure to meet you. Joe was very knowledgeable all things Ford. Such a nice guy.
My experience at Al Packer Ford was beyond exceptional! Justin, who was our salesman did everything he said he would do, and went above and beyond to make it a simple and quick experience! Everyone at the dealership was friendly and made us feel very comfortable!! We could not be happier with our new purchase!
JOE IS MY GO TO SALES GUY. GREAT CUSTOMER SERVICE. WORK TRUCK OR COMMUTER CAR CALL JOE!
Justin is personable and amazing! My whole family goes to Justin! If you need a car, go to Justin at AlPacker Ford! Thank you Justin.
Everyone at Al Packer Ford, especially Joe Byrne, made my buying experience seamless. Every little detail was covered with no issues. Thanks again!!!
Joe was quick to answer all of my questions and very knowledgeable when it came to the vehicle I was looking for. Thank you for your time Joe!
Justin and Andrew went out of their way to make this a clean and friendly process. They showed outstanding professionalism even if I walked in minutes before close. I left with a new car and a new favorite dealership. Thanks Justin
Justin and Andrew went out of their way to make this an amazing experience. I came minutes before close and they handled me with nothing but professionalism and I left with a brand new car! Ask for Justin!!
Dealing with Joe was a great experience. He helped me find a vehicle that suited me. Joe is knowledgeable and helpful during the entire car buying process.
Joe was a pleasure to work with! Received my Lincoln Corsair ASAP and the process was easy.
Joe helped me order my Bronco Sport this passed year and boy am I in love with it! He made the process so easy and comfortable. Thanks Joe!
Great dealership! Joe was fantastic and helped me find my dream car! I recommend Joe to all my family and friends.
The personal were right on. Friendly and professional attitude. Not much of a show room and no free coffee or bottle water but I have been and seen worst
Great dealership experience. Run honestly and holds accountable to a sure standard. Would purchase here again.
Justin was a pleasure to deal with. He’s clearly an expert and made me feel comfortable throughout the process. I was treated fairly and with respect. I will be back for the next vehicle.
Just purchased my second new Ford F-150 Platinum from Al Packer which is the 7th vehicle my family has purchased from them in 3 years and I could not be happier. The service has been the best I have ever gotten from any dealership, I am 65 and have bought a lot of cars. My salesperson (Brenda McGuire) walked me through every step and made sure I got everything I wanted. This time around was a special order and although I wasn’t happy with the communication from Ford went over a 6 month wait, Al Packer did the best they could with ...
I have bought many cars over 30 years and this is the first time I have had a great experience buying a car and not feeling like I got taken advantage of. Also, I had to buy the car before I could drive it because I was out of state. I had a tough time finding the car I was looking for when I called Al Packer Ford and got Ed Rodriguez. He is by far the best car salesperson I have ever worked with. He got me information I requested right away, found the car, and did everything he and ...
Would like to thank Tracy and the rest of the team at Al Packer for always being upstanding and creating stress free experience. Would recommend to any family and friends. Thank you guys.
I am totally satisfied with the Body Shop repairs done to my 1989 Lincoln Town car by Rodney Barr , Mike, and other staff in July 2020. I was treated like royalty and the car looks great again. The repair cost was reasonable. Will recommend them to others.
I recently purchased a Ford Transit Cargo van for our business. John Riley was my sales rep and did a great job for me. His experience and expertise was greatly appreciated. In today's market, it's hard to find someone like John. He is unique--honest and not pushy. Great experience.