Customer Testimonials

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DealerRater Nov 26, 2023

Ed was great to deal with before and after the sale. Out-the-door costs were same as Ed verbally presented. The only dealer add-on fee was $699 which was reasonable compared to all other dealers. Purchase transaction was quick and easy within one hour. I made appointment during both visits to see the vehicle and then to purchase. I was never kept waiting.

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DealerRater Oct 16, 2023

It was a pleasure working with Ed. He is a professional, and knows his vehicles. I will definitely recommend him to all my friends and acquaintances.

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DealerRater Oct 13, 2023

Ed Rodriguez was extremely professional and honest with us regarding the purchase of our new vehicle. He was very knowledgeable and took the time to explain the process every step of the way. This was by far the easiest car buying experience we have had. I will highly recommend Ed as well as Al Packer Ford to all of my friends and family.

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DealerRater Sep 26, 2023

Excelente servicio por parte de Ed Rodriguez. Desde el 2015, Ed ha sido nuestro agente de confianza a la hora de adquirir nuestros vehículos personales y empresariales. Nos ha ayudado mucho en la toma de decisiones y aclarar cualquier tipo de inquietud que tengamos.

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DealerRater Sep 21, 2023

Very pleasant. I purchased the vehicle sight unseen from 1700 miles away. Jason made it very easy. Great things to say to the whole transaction.

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DealerRater Sep 1, 2023

Eddie was a great salesperson and made it quick and simple to get in and out with the purchase of our truck. I will definitely recommend him to others.

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DealerRater Jul 28, 2023

Ed is the best! I highly recommend going to him if you’re looking to purchase a new ford vehicle! I finally have my dream car!!! Wooooo

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DealerRater Jul 19, 2023

10/10 experience. He really worked with me & made sure I got a good deal.

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DealerRater Jul 13, 2023

Great dealership. Helped my wife and I get her into a new bronco. Thank you.

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DealerRater Jul 13, 2023

Justin has helped us get into not one, but two vehicles over the past few years. He’s helped us get into exactly what we actually wanted on both occasions. Always accommodating and gets it done. Thank you!

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DealerRater Jul 12, 2023

Al Packer is the best auto dealership (Ford or otherwise) I've visited! Everyone was very helpful, knowledgeable, and efficient. Sales Rep Ed Rodriguez was second to none - he was so patient and kind, and he and the rest of the team made it a fantastic experience.

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DealerRater Jul 9, 2023

Best dealership I have ever went to by far, workers were so helpful and kind.

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DealerRater Jul 5, 2023

Amazing service, friendly & knowledgeable staff. Highly recommend when shopping for a Ford! A plus plus!

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DealerRater Jun 28, 2023

As a customer, having felt valuable would be my first and most important deciding factor to go back.

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DealerRater Jun 24, 2023

Justin is the best in the business, wouldn’t hesitate to recommend him and the west palm beach ford dealer to anyone

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DealerRater Jun 23, 2023

Make sure to ask for Justin Shach when shopping at al packer , he handled the whole deal himself. From the sale to the financing it was great not to have to go from manager to manager. Thank you Al packer ford and Lincoln and thank you Justin. -Keith

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DealerRater Jun 23, 2023

Everything was great. They worked very hard to make sure we were happy and satisfied!

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DealerRater Jun 20, 2023

Friendly dealership. No pressure to purchase a vehicle. I have bought two vehicles in the last two years and will continue to purchase my new Fords here.

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DealerRater Jun 20, 2023

Al Packer knows how to treat their customers. I live in Jupiter and have several options to shop near to or closer to my home, but the ride is worth the service and professionalism at Al Packer.

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DealerRater Jun 20, 2023

Justin is the best. Always makes things quick, easy, and enjoyable. Would highly recommend every time!!

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DealerRater Jun 20, 2023

Walked in, worked with Joe Byrne, walked out with the vehicle I wanted. Fair price, great service. No complaints.

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DealerRater Jun 19, 2023

Experience was awesome Justin kind, knowledgeable, and thorough. The staff is very friendly. Everyone is friendly and very helpful

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DealerRater Jun 18, 2023

I was looking for an exact Ford Edge, and Joe Byrne dealer traded from apopka very happy with my purchase. Thank you & his lovely management!

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DealerRater Jun 18, 2023

Joe sold me my first truck at Al packer FORD, he did such a great job that when it came time for me to upgrade to a newer vehicle, I went right back to Joe and again he was amazing. 🙏🏾🙏🏾🙏🏾🙏🏾

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DealerRater Jun 16, 2023

It was a real pleasure dealing with Justin, he made the trade in easy, and the financing seamless. Car serviced and ready to go. Call Justin for a great deal!

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DealerRater Jun 16, 2023

Top notch folks!! Shout out to Traci Masalati GM over sales….and especially Joe Byrne in sales

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DealerRater Jun 16, 2023

All the guys where great, I also got my seats done with leather and they turned out fantastic.

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DealerRater Jun 16, 2023

Joe was an exceptional sales person. Honest, up front, patient, and entertaining. Couldn’t recommend him or this dealership more. Ask for joe if you plan on shopping here, he has experience and expertise.

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DealerRater Jun 16, 2023

Great service all around. Got deal done fast and everyone was super helpful. Especially Joe Bryne, very energetic and a great person.

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DealerRater Jun 16, 2023

Great guy nor pushy and super friendly. And very knowledgeable with the product . Answered all my questions

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DealerRater Jun 16, 2023

Best Ford dealer in Florida, a great bunch of professionals that treat you right and know their business. Great service. Can’t say enough good about them. I have bought four trucks from them in the last few years for my company, and will get the next one from them too!

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DealerRater Jun 16, 2023

Joe Byrne made the buying process at Al Packer Ford, a great no hassle experience.

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DealerRater Jun 16, 2023

Joe was beyond exceptional during my buying experience. No price haggling, just exactly what I wanted and nothing more. I was in an out of the dealership in an hour! I can’t wait to buy my next Raptor from him.

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DealerRater Jun 16, 2023

Joe Byrne gave the absolute best service possible. He made sure to make the entire purchasing process smooth. He is a true gentleman and professional!

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DealerRater Jun 15, 2023

Joe is the best salesman! He is helpful and very knowledgeable. Makes the car buying experience easy and worth it!

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DealerRater Jun 15, 2023

Justin was responsive, transparent, and extremely helpful in the process of purchasing a car. Will use him for future car buying needs.

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DealerRater Jun 15, 2023

Best prices around, amaizng Customer Service everytime we call or go in. We have purchased 4 cars in the last few years from this Dealership. We use Joe Byrne in Sales for all of our leases & purchases. Wow talk about a Guy who is honest, sincere & has a ton of Product knowledge. It's a breath of fresh air to not spend 4 hours or more buying a car. I love that AP plays no silly price or head games during a sale. It's our forever Dealership in Fl.

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DealerRater Jun 15, 2023

Justin was amazing! So knowledgeable and helpful! Highly recommend him!! He will help you find the perfect vehicle.

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DealerRater Jun 15, 2023

Whenever me or my family is in the market for a vehicle, there’s only one person and one place I go. That’s Justin at Al Packer Ford . Get me in and out and always find exactly what I’m looking for.

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DealerRater Jun 15, 2023

I came in minutes before close and Andrew and Justin took unbelievable care of me! They handled me with unmatched professionalism and I walked out with a brand new care! Go in there and meet Justin! Outstanding service

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DealerRater Jun 15, 2023

It was a pleasure to meet you. Joe was very knowledgeable all things Ford. Such a nice guy.

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DealerRater Jun 15, 2023

My experience at Al Packer Ford was beyond exceptional! Justin, who was our salesman did everything he said he would do, and went above and beyond to make it a simple and quick experience! Everyone at the dealership was friendly and made us feel very comfortable!! We could not be happier with our new purchase!

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DealerRater Jun 15, 2023

JOE IS MY GO TO SALES GUY. GREAT CUSTOMER SERVICE. WORK TRUCK OR COMMUTER CAR CALL JOE!

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DealerRater Jun 15, 2023

Justin is personable and amazing! My whole family goes to Justin! If you need a car, go to Justin at AlPacker Ford! Thank you Justin.

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DealerRater Jun 15, 2023

Everyone at Al Packer Ford, especially Joe Byrne, made my buying experience seamless. Every little detail was covered with no issues. Thanks again!!!

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DealerRater Jun 15, 2023

Joe was quick to answer all of my questions and very knowledgeable when it came to the vehicle I was looking for. Thank you for your time Joe!

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DealerRater Jun 15, 2023

Justin and Andrew went out of their way to make this a clean and friendly process. They showed outstanding professionalism even if I walked in minutes before close. I left with a new car and a new favorite dealership. Thanks Justin

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DealerRater Jun 15, 2023

Justin and Andrew went out of their way to make this an amazing experience. I came minutes before close and they handled me with nothing but professionalism and I left with a brand new car! Ask for Justin!!

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DealerRater Jun 14, 2023

Dealing with Joe was a great experience. He helped me find a vehicle that suited me. Joe is knowledgeable and helpful during the entire car buying process.

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DealerRater Jun 14, 2023

Joe was a pleasure to work with! Received my Lincoln Corsair ASAP and the process was easy.

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DealerRater Jun 14, 2023

Joe helped me order my Bronco Sport this passed year and boy am I in love with it! He made the process so easy and comfortable. Thanks Joe!

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DealerRater Jun 14, 2023

Great dealership! Joe was fantastic and helped me find my dream car! I recommend Joe to all my family and friends.

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DealerRater Jun 14, 2023

The personal were right on. Friendly and professional attitude. Not much of a show room and no free coffee or bottle water but I have been and seen worst

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DealerRater Jun 14, 2023

Great dealership experience. Run honestly and holds accountable to a sure standard. Would purchase here again.

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DealerRater Jun 13, 2023

Justin was a pleasure to deal with. He’s clearly an expert and made me feel comfortable throughout the process. I was treated fairly and with respect. I will be back for the next vehicle.

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DealerRater Aug 24, 2021

Just purchased my second new Ford F-150 Platinum from Al Packer which is the 7th vehicle my family has purchased from them in 3 years and I could not be happier. The service has been the best I have ever gotten from any dealership, I am 65 and have bought a lot of cars. My salesperson (Brenda McGuire) walked me through every step and made sure I got everything I wanted. This time around was a special order and although I wasn’t happy with the communication from Ford went over a 6 month wait, Al Packer did the best they could with ...

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DealerRater May 27, 2021

I have bought many cars over 30 years and this is the first time I have had a great experience buying a car and not feeling like I got taken advantage of. Also, I had to buy the car before I could drive it because I was out of state. I had a tough time finding the car I was looking for when I called Al Packer Ford and got Ed Rodriguez. He is by far the best car salesperson I have ever worked with. He got me information I requested right away, found the car, and did everything he and ...

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DealerRater Sep 12, 2020

Would like to thank Tracy and the rest of the team at Al Packer for always being upstanding and creating stress free experience. Would recommend to any family and friends. Thank you guys.

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DealerRater Sep 2, 2020

I am totally satisfied with the Body Shop repairs done to my 1989 Lincoln Town car by Rodney Barr , Mike, and other staff in July 2020. I was treated like royalty and the car looks great again. The repair cost was reasonable. Will recommend them to others.

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DealerRater Oct 4, 2019

I recently purchased a Ford Transit Cargo van for our business. John Riley was my sales rep and did a great job for me. His experience and expertise was greatly appreciated. In today's market, it's hard to find someone like John. He is unique--honest and not pushy. Great experience.

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DealerRater Jun 9, 2016

I recently visited Al Packer Ford for a new Explorer. My sales person Bill Curtin was patient, answered all our question and most of all valued our time. Bill completed our paper work and had us on the road in 2 hours. Our finance manager James was great no hard sell. We love our new Ford Explorer thanks Bill and James for making it happen.

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